Effective date: 2 November 2026
15.1 Relationship to the Terms
This policy summarises how liability and risk are allocated. It is governed by, and must be read with, the consumer guarantees, limitation of liability and indemnity provisions in the Terms of Service (sections 1.19 to 1.21), which prevail to the extent of any inconsistency.
15.2 Allocation of risk
Subject to the ACL:
- our liability is capped at the fees paid in the 12 months before the event giving rise to liability;
- we are not liable for indirect, incidental or consequential loss;
- we are not responsible for the acts, omissions or misconduct of third parties (including Fiskil and financial institutions) or of users, clients and their personnel;
- we are not responsible for any audit, penalty or other intervention by the ATO or any authority arising from your returns or lodgements;
- Business Dashboard metrics, AI Insights, Tax Position estimates, Revenue Pipeline figures, Profitability Charts and the Business Health Score are indicative only;
- we are not a party to transactions between you and Your Customers or Your Suppliers, and are not responsible for payment, collection, GST treatment or tax invoice compliance of Quotes, Invoices or other Business Records you issue;
- each Invited Adviser is responsible for its own services and advice, and Business Owners are responsible for deciding who may access their account;
- you are responsible for Business Records, inventory information, Team Member and Invited Adviser access, professional judgment, business decisions, client submissions and compliance; and
- you indemnify us on the terms in section 1.21.
15.3 Non-excludable rights
Nothing in this policy excludes, restricts or modifies any right or remedy that cannot lawfully be excluded.