Question 1

How much does AI accounting software cost in Australia?

Accepted Answer

Ezyiah starts at $299 a month on annual billing. That includes unlimited clients, unlimited live bank feeds, backlog clearance from PDF and CSV uploads, automated bookkeeping, AI Memory, and every tax-ready report: BAS, P&L, TPAR, Depreciation, Transactions, Balance Sheet, Trial Balance, General Ledger, and EOFY Statement. No per-user fees, no extra charge for bank feeds, no add-ons. Annual billing saves 25% on every plan. Ezyiah is a business expense and 100% tax deductible for Australian accounting professionals.

Question 2

Is there a free trial?

Accepted Answer

Yes, and it's genuinely free. No credit card, no commitment. Add unlimited clients and connect unlimited live bank feeds from day one, nothing is locked behind a paywall. Every new firm gets 1,000 reconciled transactions to run on real client data, enough to upload a bank statement, watch Ezyiah reconcile every transaction, generate a real BAS, and see AI Memory start picking up your firm's coding preferences. Most firms know within the first reconciliation whether Ezyiah is right for them.

Question 3

What's included in every Ezyiah plan?

Accepted Answer

Every plan from Core to Scale includes unlimited clients, unlimited live bank feeds, backlog clearance for years of old transactions, automated bookkeeping, AI Memory at both firm and client level, every tax-ready report Ezyiah generates, and rollover on unused transactions. Priority Support is included on every plan, and Dedicated Onboarding from Growth upwards. The only thing that changes between plans is your annual reconciled transaction volume. Everything else is the same across the board.

Question 4

How fast is Ezyiah compared to manual reconciliation?

Accepted Answer

A full day of manual reconciliation per client becomes a ten-minute review. Ezyiah clears years of backlog in one pass, reconciles thousands of transactions in under two minutes, applies GST treatment, and has your reports tax-ready in the same workflow. A firm managing 221 clients told us their team spent roughly three weeks every BAS quarter just on bank coding. After switching to Ezyiah, that same work was done before their team logged in on Monday morning. AI Memory compounds speed every quarter as it learns each client's coding patterns, so the longer your firm uses it, the faster each client gets processed. The time your team was spending on data entry goes back to client work.

Question 5

Is Ezyiah cheaper than Xero, MYOB, or QuickBooks?

Accepted Answer

Xero, MYOB, and QuickBooks each charge per organisation. Every client your firm manages needs their own subscription. A firm managing 50 clients on Xero's Grow plan at $75 a month is paying $3,750 a month in client subscriptions alone, before any reconciliation work has started. Ezyiah charges one flat monthly fee that includes unlimited clients, unlimited live bank feeds, automated bookkeeping, and every tax-ready report. That same firm of 50 clients pays $299 a month on annual billing. Plans scale on transaction volume, not client count, so you only pay more when your transaction volume grows.

Question 6

What happens to unused transactions?

Accepted Answer

They roll over. Unused reconciled transactions carry forward each month while your subscription is active. If you cancel, any unused balance ends at the close of your billing period. Rollover applies to every plan from Core to Scale, so nothing goes to waste during slower months.

Question 7

What happens if I run out of transactions mid-month?

Accepted Answer

Live bank feeds queue instead of stopping. Incoming transactions wait safely until your next billing cycle begins, or until you buy a top-up pack. Nothing is lost. Most firms with high-volume feeds either upgrade their plan or buy a top-up pack ahead of BAS quarter-end, when transaction volume spikes.

Question 8

What do top-up packs cost?

Accepted Answer

Top-up packs are available to any subscriber, any time. A 2,500-transaction pack is $85, 5,000 is $175, 12,500 is $425, and 25,000 is $799. They're most useful for absorbing the BAS quarter-end spike, or for a month when a new client with a large backlog comes on board.

Question 9

Are there hidden fees?

Accepted Answer

No. The monthly plan price is the full price. No per-user fees, no setup costs, no surcharges for invoices, no charges for connecting live bank feeds or for support. Live bank feeds, automated bookkeeping, AI Memory, and every tax-ready report are already included. If pricing ever changes, existing subscribers are told ahead of time and never auto-charged at a new rate without consent.

Question 10

Do you charge per user?

Accepted Answer

No. Every plan includes unlimited users and unlimited client profiles. Add as many partners, accountants, bookkeepers, or admin staff as your firm needs, at no extra cost. Pricing scales by transaction volume, not by how many people are using the software.

Question 11

Can I change or cancel my plan any time?

Accepted Answer

Yes. Upgrade, downgrade, or cancel directly from your account dashboard, any time. Monthly plans have no minimum term. Annual plans run for 12 months from purchase, and your unused transaction balance stays accessible until the term ends. Your data is exportable at any point, before or after cancellation.

Question 12

I'm an existing Ezyiah customer. Does new pricing apply to me?

Accepted Answer

No. Every existing subscriber is grandfathered at their original pricing for as long as the subscription stays active. You also get every new feature and report, including backlog clearance, automated bookkeeping, AI Memory, and expanded tax-ready reports, at no extra cost. New pricing only applies if you actively change or upgrade your plan. No forced migration, no expiry on grandfathered pricing.

Question 13

Is there a cheaper alternative to Xero for Australian accounting firms?

Accepted Answer

Xero looks cheaper on the surface, but it charges per subscription tier, and those costs grow as your client base does. On top of that, reconciliation in Xero is still manual work: staff hours, or a bookkeeper sitting there doing it. Add up the actual cost, and most firms are paying significantly more than the subscription price alone. Ezyiah starts at $299 a month on annual billing with unlimited clients, unlimited live bank feeds, and backlog clearance for years of old transactions, no extra charges as you grow. Ezyiah automates your bookkeeping, reconciles every transaction, and gets your reports tax-ready, automatically.

Pricing That Pays for Itself.

Core

$299

Growth

$599

Scale

$1,124

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